Days of Sales Outstanding (DSO) is the average number of days it takes a company to collect its accounts receivable. There are several different formula variations for the DSO. DSO can be calculated using the balance sheet method, the income statement method, the average DSO method, or the countback method.

The Balance Sheet DSO Method Formula is as follows:

DSO = (Accounts Receivable at End of Period / Net Credit Sales for the Period) X Number of Days in the Period

The Average DSO Method Formula is as follows:

DSO = (Average Accounts Receivable for Period / Net Credit Sales for the Period) X Number of Days in the Period

Example Average DSO Method

Company A wants to measure its DSO for the 30 days from June 1, 2023, to June 30, 2023. Company A’s relevant values for June 2023 are the following:

  1. Total sales are $1,000,000. Cash sales were $750,000, while credit sales were $250,000.
  2. The accounts receivable balance as of May 31, 2023 was $45,000.
  3. The accounts receivable balance as of June 30, 2023 was $78,000.
  4. Cash collections on accounts receivable in June 2023 totaled $217,000.

7.38 days = [((45,000 + 78,000) / 2) / 250,000] X 30 days

Company A’s DSO is 7 days. 

Example Balance Sheet DSO Method

Company A wants to measure its DSO for the 30 days from June 1, 2023, to June 30, 2023. Company A’s relevant values for June 2023 are the following:

  1. Total sales are $1,000,000. Cash sales were $750,000, while credit sales were $250,000.
  2. The accounts receivable balance as of May 31, 2023 was $45,000.
  3. The accounts receivable balance as of June 30, 2023 was $78,000.
  4. Cash collections on accounts receivable in June 2023 totaled $217,000.

9.36 days = (78,000 / 250,000) X 30 days

Company A’s DSO is 9 days

Things to Remember

Generally, a lower DSO is better. Lower DSO means the company is collecting cash on its accounts receivable sooner rather than later. A company uses the DSO figure alongside the Accounts Receivable Turnover ratio to measure how well it’s managing the credit extended to customers.