Privacy Policy

Last Updated: September 18, 2024

Welcome to www.knottlearning.com (the “Site“), a website operated by Knott Learning LLC.

KNOTT LEARNING LLC (“Company,” “we,” “us,” or “our“) is committed to protecting your privacy. We have prepared this Privacy Policy to describe to you our practices regarding the personal data (as defined below) we collect from users of our website, located at www.knottlearning.com and related services (collectively, “Services“).

1. USER CONSENT

By submitting any personal data through our Site, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your personal data in accordance with this Privacy Policy.

2. CHILDREN’S ONLINE PRIVACY PROTECTION RULE

We do not intentionally gather personal data about visitors who are under the age of 13.

3. USERS OUTSIDE OF THE UNITED STATES OF AMERICA

Your personal data may be processed in the country in which it was collected and in other countries, including the United States of America, where laws regarding processing of personal data may be more or less stringent than the laws in your country. By using our Site, you expressly consent to the processing of your personal data according to the terms outlined in this Privacy Policy.

4. TYPES OF DATA WE COLLECT

Personal Data You Provide to Us. We collect personal data from you when you voluntarily submit the information through the Site. You may provide information which includes your full name, phone number, mailing address, email address, city, state, zip code, marital status, number of children, financial goals, household income, home ownership status, details about your family, and other information you volunteer.

Personal Data Collected via Technology. To make our Site and Services more useful to you, our servers (which may be hosted by a third party service provider) collect personal data from you, including your IP address or HTTP referrer. We also use Cookies (as defined below) and navigational data like Uniform Resource Locators to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed. Like most Internet services, we automatically gather this personal data and store it in log files each time you visit our website or access your account on our network. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our website. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of our website may not work properly. We have also enabled Google Analytics features, including Demographics and Interest Reporting to gather demographic information provided by these features. 

Our Relationship with Social Networking Sites. We have created, and may offer you, interfaces that allow you to connect with our website using social networking websites such as Facebook (Meta), Instagram, YouTube, X.com (Twitter), TikTok, LinkedIn, WhatsApp, Telegram, Quora, Rumble, Locals.com, Reddit, and Flipbook. Before using these third-party sites and applications, you should review the terms of service and privacy policy for each site and application.

5. USE OF YOUR DATA

General Use. In general, personal data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your personal data in the following ways:

  • Provide you with the Services and customer support;
  • Respond to your requests;
  • Verify your compliance with your obligations in our Terms of Use;
  • Improve the quality of the Site;
  • Communicate with you about the Site;
  • Market our Services to you when we believe they may be of interest. If you prefer that we do not send you these messages, please see the section below on YOUR CHOICES REGARDING YOUR PERSONAL DATA to learn how to opt-out of these communications.

We may use your personal information to:

  • Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
  • Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
  • Audit our internal processes for compliance with legal and contractual requirements;
  • Enforce the terms and conditions that govern the Site and Services; and
  • Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity.

Creation of Anonymous Data. We may create Anonymous Data records from personal data by excluding information that make the data personally identifiable to you. We may use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Services and improve the Site. We reserve the right to use and disclose Anonymous Data.

Service improvement and analytics. We may use your personal information to analyze your usage of the Site to improve our Services.

Feedback. If you provide feedback on the Site, we may use such feedback for any purpose, provided we will not associate such feedback with your personal data. We will collect any information contained in such communication and will treat the personal data in such communication in accordance with this Privacy Policy.

6. DISCLOSURE OF YOUR PERSONAL DATA

Affiliates. We may share some or all of your personal data with subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”). We will require affiliates to honor this Privacy Policy. 

Disclosure to Third Party Service Providers. We may share your personal data with third party service providers to facilitate creation of accounts or to provide services to us that enable us to make the Site or the Services available to you.

Other Disclosures. Regardless of any choices you make regarding your personal data (as described below), we may disclose your personal data if we believe in good faith that such disclosure is necessary to: (a) comply with relevant laws or to respond to subpoenas or warrants served on Knott Learning; or (b) protect or defend the rights or property of Knott Learning or users of the Products or related services.

7. THIRD PARTIES

Personal and/or Anonymous Data Collected by Third Parties. We may receive Personal or Anonymous Data about you from other sources or from companies that provide our Services by way of a co-branded or private-labeled website or company. Our Third Party Companies may supply us with personal data. We may add this information to the information we have already collected from you via our website in order to improve the Services we provide.

Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our site and go to another site. During this process, another entity may collect personal data or Anonymous Data from you.

We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites.

NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS (AS PROVIDED BY CALIFORNIA CIVIL CODE SECTION 1798.83).

A CALIFORNIA RESIDENT WHO HAS PROVIDED PERSONAL DATA TO A BUSINESS WITH WHOM HE/SHE HAS ESTABLISHED A BUSINESS RELATIONSHIP FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES (A “CALIFORNIA CUSTOMER”), MAY REQUEST INFORMATION ABOUT WHETHER THE BUSINESS HAS DISCLOSED PERSONAL INFORMATION TO ANY THIRD PARTIES FOR THE THIRD PARTIES’ DIRECT MARKETING PURPOSES. IN GENERAL, IF THE BUSINESS HAS MADE SUCH A DISCLOSURE OF PERSONAL DATA, UPON RECEIPT OF A REQUEST BY A CALIFORNIA CUSTOMER, THE BUSINESS IS REQUIRED TO PROVIDE A LIST OF ALL THIRD PARTIES TO WHOM PERSONAL DATA WAS DISCLOSED IN THE PRECEDING CALENDAR YEAR, AS WELL AS A LIST OF THE CATEGORIES OF PERSONAL DATA THAT WERE DISCLOSED. CALIFORNIA CUSTOMERS MAY REQUEST FURTHER INFORMATION ABOUT OUR COMPLIANCE WITH THIS LAW BY E-MAILING SUPPORT@KNOTTLEARNING.COM. PLEASE NOTE THAT WE ARE REQUIRED TO RESPOND TO ONE REQUEST PER CALIFORNIA CUSTOMER EACH YEAR, AND WE ARE NOT REQUIRED TO RESPOND TO REQUESTS MADE BY MEANS OTHER THAN THROUGH THIS E-MAIL ADDRESS.

8. YOUR CHOICES REGARDING YOUR PERSONAL DATA

Choices. We offer you choices regarding the collection, use, and sharing of your personal data. We will periodically send you free newsletters via e-mail that directly promote the use of our Site or Services. These e-mails may contain advertisements for Third Party Companies. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive. Should you decide to opt- out of receiving future newsletters, we may share your e-mail address with third parties to ensure that you do not receive further communications from third parties. Despite your indicated e-mail preferences, we may send you notices of any updates to our Terms of Use or Privacy Policy.

Changes to Personal Data. You may request deletion of your personal data by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.

9. SECURITY OF YOUR PERSONAL DATA

We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. Despite these measures, you should know that we cannot fully eliminate security risks associated with personal data and mistakes may happen.

10. CONTACT INFORMATION

We welcome your comments or questions regarding this Privacy Policy.  Please e-mail us at: support@knottlearning.com

11. DISPUTE RESOLUTION

If you believe that we have not adhered to this Statement, please contact us by email at: support@knottlearning.com  

12. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is subject to occasional revision. Any material changes to this Privacy Policy will be effective thirty (30) calendar days following our posting of notice of the changes on our site. These changes will be effective immediately for new users of our website. Please note that at all times you are responsible for updating your personal data to provide us with your most current e-mail address. In any event, changes to this Privacy Policy may affect our use of personal data that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your personal data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of our Site or Services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

13. NOTICE TO CALIFORNIA RESIDENTS

We are required by the California Consumer Privacy Act of 2018 (“CCPA”) to provide to California residents an explanation of how we collect, use and share their personal Information, and of the rights and choices we offer California residents regarding our handling of their personal information.  The description of our practices in this section 13 shall apply only to California residents whose interactions with Knott Learning are limited to:

  • Visiting our website,
  • Signing up for e-mail alerts and newsletters delivered via e-mail,
  • Commenting on or contributing to our forums, or
  • Applying for our job openings on our website

Privacy Practices. We do not sell personal information. We use cookies and other tracking technologies to analyze website traffic and facilitate advertising.  Through use of our Services, you may direct us to disclose your information to companies that provide the services in which you are interested.

Please note that we may also disclose personal information to comply with law, and for compliance, fraud prevention, and safety purposes; in the event of business transfers; and to our professional advisors, as further described above in the Privacy Policy.

The CCPA grants individuals the following rights:

  • Information. You can request information about how we have collected, used and shared your Personal Information during the past 12 months.
  • Access. You can request a copy of the personal information that we maintain about you.
  • Deletion. You can ask us to delete the personal information that we collected or maintain about you.

Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. We will also respond to requests for information and access only to the extent we are able to associate with a reasonable effort the information we maintain with the identifying details you provide in your request. If we deny your request, we will communicate our decision to you.  You are entitled to exercise the rights described above free from discrimination.

How to Submit a Request. To request access to, or deletion of personal information, please e-mail us at: support@knottlearning.com

Identity verification. The CCPA requires us to verify the identity of the individual submitting a request to access or delete personal information before providing a substantive response to the request.

Authorized agents. California residents can delegate an “authorized agent” to submit these requests on their behalf. We will require the authorized agent to have a written authorization confirming that authority.

14. ONLINE TRACKING OPT-OUT

We use services provided by Google, Facebook and others companies that use tracking technology. These services rely on tracking technologies, such as Cookies, to collect directly from your device information about your browsing activities, your interactions with websites, and the device you are using to connect to the Internet. There are a number of ways to opt out of having your online activity and device data collected through these services.

For more information about how to opt out, please review our Cookie Policy.